Remove Trojan.DNSChanger manually1. Turn off system restore: right-click My Computer – select
Properties – System Restore tab – select the Turn off System Restore
check box – click ok
2. Run Device Manager: right-click My Computer – select Properties – Hardware tab – click Device Manager
3. Click “View” and select “Show Hidden Drivers.”
4. Disable Trojan.DNSChanger drivers. If you could find any of the following drivers, right-click it and select disable
6. Update your security program
7. Run a full scan
8. If Trojan.DNSChanger is detected, remove it and restart computer
Recommended Trojan.DNSChanger removal program
Download MalwareBytes Anti-malware (MBAM). Close all programs and Windows on your computer.
Double Click mbam-setup.exe to install the application. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded you will see window similar to the one below.
When the scan is complete, click OK, then Show Results to view the results. You will see a list of infected items similar as shown below. Note: list of infected items may be different than what is shown in the image below.
Malwarebytes Anti-malware, list of infected items
Make sure that everything is checked, and click Remove Selected for start trojan DNSChanger removal process. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.......
2. Run Device Manager: right-click My Computer – select Properties – Hardware tab – click Device Manager
3. Click “View” and select “Show Hidden Drivers.”
4. Disable Trojan.DNSChanger drivers. If you could find any of the following drivers, right-click it and select disable
TDSSserv.sys
TDSSabc.sys (where abc can be random characters)
msqpdxserv.sys
gaopdxserv.sys
seneka.sys
5. Restart computer and enter Safe Mode with NetworkingTDSSabc.sys (where abc can be random characters)
msqpdxserv.sys
gaopdxserv.sys
seneka.sys
6. Update your security program
7. Run a full scan
8. If Trojan.DNSChanger is detected, remove it and restart computer
Recommended Trojan.DNSChanger removal program
Download MalwareBytes Anti-malware (MBAM). Close all programs and Windows on your computer.
Double Click mbam-setup.exe to install the application. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded you will see window similar to the one below.
Malwarebytes Anti-Malware Window
Select Perform Quick Scan, then click Scan, it will start scanning your computer for trojan DNSChanger infection. This procedure can take some time, so please be patient. When the scan is complete, click OK, then Show Results to view the results. You will see a list of infected items similar as shown below. Note: list of infected items may be different than what is shown in the image below.
Malwarebytes Anti-malware, list of infected items